Shipping
We ship your orders with the Swiss Post. The shipping costs are automatically calculated and displayed during the checkout process. You have the choice between priority and economy shipping. Depending on the content of your shopping cart, a cost-effective shipping by letter is possible. We reserve the right to charge you the actual shipping costs for errors in the automatic calculation.
Orders received before 5 pm on weekdays, are normally dispatched on the same day (without guarantee).
Partial delivery
Normally, your order will be shipped as soon as all items are available. If you want a partial delivery, you can specify this at the checkout. In the subsequent delivery, we will select and charge you the cheapest shipping method.
Packaging
We do not charge you any packaging fees, but reserve the right to use recycled cardboard and upholstery. This protects the environment and your wallet.
Shipments abroad
For shipments abroad we create the necessary customs papers truthfully. Depending on the value of the goods and the shipping destination, the responsible customs authority in the destination country can charge you fees. The Swiss VAT will be subtract for deliveries abroad (7.7%).
Payment
You have the following payment options available:
PayPal
Important: For PayPal or Credit Card payment, the currency must set to CHF, in order to select this payment method.
Bank wire
After ordering you will receive our bank details by e-mail. Please provide the order reference with the bank transfer so we can allocate your payment quickly and securely. Also note the different accounts for CHF and € payments.
Important: If you want to pay with Euro, you have to convert the currency to Euro € before ordering.
Invoice payment
After your first order you can also choose payment by invoice. Invoices are payable within 10 days without deduction. If there are two or more unpaid invoices, this payment method is automatically deactivated.
Important: If you want to pay with Euro, you have to convert the currency to Euro € before ordering.
Pickup Payment
You can also pick up your order in our store and pay cash or with card. The following cards can be accepted: Maestro, Mastercard, Postcard, VISA, V-Pay, American Express, Diner's Club and Twint.